Frequently Asked Questions

Yes. Many formulas are designed for comfort and are dermatologist tested. If you have highly reactive skin, start slowly and patch test new products.

Orders typically ship within 24 hours. Standard delivery takes 3–7 business days depending on your location. Free shipping applies to orders over $60.

We offer easy 30-day returns on unopened products and quality issues. Contact support with your order number to start a return.

All Vitara products are cruelty-free. Many are vegan-friendly—check each product page for specific details.

We recommend consulting your dermatologist before combining actives like retinol or acids with prescription treatments.